IXL Insights – Tell Us What You Think

January 10, 2013

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For Admins, IXL Insights

Do you have a favorite IXL feature?  Or maybe an idea for a brand new one?  Take a moment to share your thoughts with us!  Just click the “Tell us what you think” link on the bottom of our homepage.

Whether you’re writing to tell us how IXL has affected your students’ or children’s performance in math or offering a suggestion for improvement, we value your feedback.  In fact, many of IXL’s features are based directly on comments we receive from you.  For example, take our two newest features just released this month!  Teachers can now organize their student rosters into classes, and students can type their answers from right to left for all vertical addition and subtraction problems.  You asked, we answered!

When it comes to providing a comprehensive, high-quality math product that kids actually enjoy using, your voice is invaluable.  So please speak up; we’re listening!

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All Comments (80)

Denice Thibaut January 10, 2013 at 7:05 pm

We have been using your software for several years. In fact I recommended it to my daughter’s grade school which then passed it onto the parents and got it for the school. So great job! Here is my question when will the language arts software be ready for use?

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The IXL Blog January 11, 2013 at 11:11 am

Thank you, Denice–we really appreciate your support! As for language arts, we plan to release it next school year.

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brianna January 13, 2013 at 10:52 am

i love it it is awseme

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shouka January 13, 2013 at 2:34 pm

IXL is really fun but i sometimes get board of it. IXL should have games so it won’t be so boring.

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The IXL Blog January 14, 2013 at 12:01 pm

Hi, Shouka. Thanks for your feedback! Feel free to submit your ideas here: http://www.ixl.com/feedback.

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Theresa January 13, 2013 at 2:50 pm

Is there going to be and ixl app?

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The IXL Blog January 14, 2013 at 12:01 pm

Hi, Theresa. Yes, there is! Our developers are working on an IXL app right now.

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nick March 28, 2013 at 10:42 am

When is is coming out? If you want, i canbeta test if for you, i am a proggrammer, and i test many programs for free.

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The IXL Blog April 8, 2013 at 10:35 am

Hi, Nick. We appreciate your interest in testing our IXL app, but we do all of our developing and testing in house. We plan to release it later this year.

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Theresa January 13, 2013 at 6:56 pm

Is language arts out yet?

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The IXL Blog January 14, 2013 at 12:03 pm

We plan to release language arts next school year. If you’d like to be notified as soon as it’s ready, you can sign up here: http://www.ixl.com/math/comingsoon.

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Karolina January 20, 2013 at 8:20 am

Ixl rules. Thanks for making this website!

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Makhiahocker January 22, 2013 at 3:48 pm

This is a good prowgram for me and mysister

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Gabe January 23, 2013 at 5:34 pm

Thank you for making ixl math i am really glad i can work bymyself it helps me to consertate and foucus more thank you for the maths.

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teddy mendler January 29, 2013 at 6:03 pm

I love singing but i love this website!

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sarah February 5, 2013 at 10:50 am

Please make an APP we are an ipad school who loves your program but believe an app would greatly benefit your site.

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The IXL Blog February 5, 2013 at 12:42 pm

Sarah, thanks for your feedback. 95% of our content does work on an iPad browser. However, our development team is currently working on an IXL app, which we plan to release next school year!

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Anneleissa May 14, 2013 at 4:22 pm

My school uses IXL for their IPads and it is very helpful. (Pope John XxIII) Unfortunantly, our IPads do not have Flash, so we have to do our IXL on the netbooks. Will the IXL app include Flash?

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The IXL Blog May 15, 2013 at 10:36 am

Hi, Anneleissa. Yes, the IXL iPad app will allow you to access everything, including content that normally requires Flash. We plan to release it next school year. In the meantime, 95% of our content does work on an iPad browser.

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Nancy June 26, 2013 at 6:57 am

I too am interested in an IXL app. Do you have a more specific release date for it?
Thanks

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The IXL Blog July 2, 2013 at 11:38 am

Hi, Nancy. I’m afraid we don’t have an exact date yet, but we’re happy to provide more information as it becomes available.

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Amrah July 13, 2013 at 12:43 pm

Are you going to make science be on your website, IXL?

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The IXL Blog July 15, 2013 at 5:35 pm

Hi, Amrah! We’re currently focusing on language arts and more advanced math topics, but eventually we hope to expand to other subjects as well.

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Pam August 14, 2013 at 7:51 am

Like others…we are waiting for the iPad app for our school. How will we be notified when it becomes available?

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The IXL Blog August 20, 2013 at 9:33 am

Hi, Pam. We appreciate your enthusiasm about the IXL iPad app! We’ll make an announcement on our Facebook page when it becomes available, so be sure to keep an eye out! You can find our page at https://www.facebook.com/IXL.

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Daniel October 14, 2013 at 8:45 pm

I am using your server over iPAD but it does not have sound to read the questions. Am I doing something wrong or this feature only exits on the website?

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The IXL Blog October 15, 2013 at 6:25 pm

Hi, Daniel. Both the iPad app and the IXL website offers an audio component for Pre-K through first grade, so it should work. Let us know if you continue to have issues.

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nuha February 13, 2014 at 6:57 pm

No offense, But IXL is kinda boring. Make it more stimulating and maybe make tutorials for helping confused users, so they can learn to do the skill. Don’t just shove the problem out to the user. Maybe use a game!

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The IXL Blog February 15, 2014 at 2:55 pm

Hi, Nuha. We will certainly pass your idea about including tutorials along to our development team. Thanks for taking the time to let us know your thoughts!

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arjun March 10, 2014 at 4:31 pm

ixl kind of confusing why you didnt answer my question

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The IXL Blog March 10, 2014 at 5:42 pm

Hi, Arjun. Are you referring to an IXL help request you submitted? We try to respond to all questions as quickly as possible, but we do ask that you allow us one business day to get back to you about any technical support issue.

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person August 13, 2014 at 3:05 am

ixl is really good, i like the avatar thing and i like how it explains questions if you get them wrong, but it should be more like mathletics and have a human avatar that you can custumize and buy stuff for with your virtual credits, it should have something like live mathletics where you verse other people, and it needs some fun maths games. also, you have to answer a bit too many questions and it gets boring, and its frustating when you have to start your smartscore all over again when you get the question wrong, especially if you made a small mistake like a typing error. i think if you crossed mathletics with ixl ( and maybe even studyladder, because i like the rewards room, cubby, zoo and city and i also like the pet alien and pet dog.) then you would have an AWESOME maths site. oh, and one more thing, the great thing about ixl is that there is no “full access member” thing, where the maths thing is really bad and boring and you have to pay reall money for a member ship that only lasts a few months to make it better. thank you for not having one where you have to pay for the full thing, and please don’t consider making a paying one because if a site makes you pay for the full version, i really lose interest and it becomes boring.
thank you!

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The IXL Blog August 14, 2014 at 11:59 am

Hi, there. Thanks for these suggestion and the positive feedback! We will be passing along your comments to the development team.

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Person January 26, 2015 at 4:31 pm

The smart score should increase more and when you are in 90 you get one wrong you need to go do ten more problems to get back to 90. That’s just sooooooo bad.

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The IXL Team January 27, 2015 at 9:15 am

Hi there, once you get past a score of 90, things get more challenging (which is why we call it the Challenge Zone!). Between 90 and 100, we are testing whether students have truly mastered the skills, so the score drops with incorrect answers to allow more time to practice so you can get to 100!

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Zane W. Scott February 10, 2015 at 9:33 am

I think that IXL needs fun animations for the lessons, like for example Dreambox. It makes the practice really feel like play.

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The IXL Team February 11, 2015 at 10:29 am

Hi Zane, thank you for your feedback!

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Jacob Cheng March 7, 2015 at 12:27 pm

IXL is very a program to learn because it has things I don’t know. For the younger grades that play games (video games) like Gr.5 and lower, you should make a game like prodigy math game with grades you know. It is very educational for kids who really want to go to the Gifted program. Great job and keep up the great work! :)

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The IXL Team March 9, 2015 at 9:44 am

Thanks Jacob, we’re glad you like learning with us! We’ll also be sure to pass your suggestion to add games along to our development team.

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Jacob Rosinplotz March 28, 2015 at 7:17 am

This is a great way to teach kids, but it gets boring and frustrating.

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Jacob Rosinplotz March 28, 2015 at 7:17 am

This is a great way to teach kids, but it gets boring and frustrating.

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The IXL Team March 30, 2015 at 11:20 am

Hi Jacob, we’re sorry you feel that way! We’d love to hear more about your thoughts and how we could improve, and encourage you to share your feedback so that we can pass it along to our development team: http://www.ixl.com/feedback

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Reshma Mammachan June 4, 2015 at 1:43 pm

I personally think IXL is a great way to practise school maths topics but at times it can get really boring and frustrating. They shouldn’t do some topics too easy and some too hard. It should be more fun, not boring and frustrating. But otherwise, you’re doing a good job at it!

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The IXL Team June 4, 2015 at 2:12 pm

Hi Reshma, thank you for sharing your feedback with us – we will pass it along to the development team! If you’d like to share more details on the topics you’re referring to, we encourage you to do so at https://www.ixl.com/feedback.

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Zara M. October 29, 2015 at 6:40 pm

IXL is really useful {;D But sometimes it gets really boring. I think you should include some games and “jeopardy” games. Ty (Thanks) };DDD

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The IXL Team October 30, 2015 at 10:05 am

Hi Zara, thanks for your feedback! We’ll let our development team know you’d like to see more games.

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Aki January 1, 2016 at 11:45 am

YEAH PLEASE

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FATIMA razi December 28, 2015 at 8:49 am

can you plz give math worksheets for all grades from:k-12

thanks sincercly fatima

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The IXL Team December 28, 2015 at 9:54 am

Hi Fatima, IXL is online practice, so you don’t need to print out worksheets! Just visit http://www.ixl.com, click on a grade level, and start practicing. You can practice 20 problems a day for free, or you can become a member – more info here: https://www.ixl.com/membership/

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Sue Cieslak January 7, 2016 at 5:10 am

We just installed the IXL app on a few or our iPads for our resource room. We are finding the students can not work math problems from right to left. Are we doing something wrong?
Example:
77,119
81
_______

When the student enters the numbers as they are working on the problem, the numbers enter from left to right.

77,119
81
______
09, etc.

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The IXL Team January 7, 2016 at 10:01 am

Hi Sue, please get in touch with our tech support team at help@ixl.com or call (877) 282-4400 ext. 1, so we can look into this for you!

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Omar Lepe March 4, 2016 at 11:54 am

This is really frustrating. This makes kids very frustrated. I missed 1 question and I was at 99 and it dropped me to 80. Very stupid. I Dont recommend it.

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The IXL Team March 4, 2016 at 2:21 pm

Hi Omar, we’re sorry to hear you’re feeling frustrated. Unlike other types of point systems, IXL’s SmartScore makes it possible for everyone to reach 100! In order to do so, you have to consistently answer a certain number of questions correctly, including some of the most difficult in the skill. We know this can be a challenge, which is why the SmartScore drops back down to give you more time to practice and truly master the material.

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Jacob March 13, 2016 at 7:27 pm

This comment is completely negative so if you don’t want to hear it, stop reading. First off some of IXL’s lessons are completely biased. The first grade and younger grade classes have some of the most biased questions. As for me I’m in 8th Grade and work on your Algebra section. I have to do IXL each week for a homework grade and it is like pulling teeth. The lesson I am on now is completely and utterly stupid. I got one question wrong because I put my 2 answers in the wrong order on a question that order shouldn’t matter. I also got questions wrong because I didn’t put a 0 in front of my 0.24. Seriously? Is your website really that pathetic that it can’t realize that .24 and 0.24 are the same thing? Obviously the makers of the website have at least an ounce of brainpower otherwise there would be no website at all, but are they really that lazy that they can’t fix a big problem like that? Obviously, I think that your website is junk and I could make a website better than this one. Come on IXL. Fix the problems with getting answers incorrect due to dumb things like rounding “errors” and order “errors.” How do you even get people to pay for this terrible program? All it does is make students mad and get even more frustrated with the material rather than reinforcing the curriculum like it’s supposed to do. Shame on you IXL, it shouldn’t be that hard to fix your program.

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The IXL Team March 14, 2016 at 11:48 am

Hi Jacob, we’re sorry you’re feeling frustrated. While we do account for some typos in our program, it’s always important to check your work before you submit an answer. We also give very specific instructions about the format you should enter your answers in, so make sure you’re reading all of the directions and following them closely.

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Aaron Madrigal March 23, 2016 at 11:51 am

It is very frustrating. I was on Language Arts 6th grade E.1 Correct capitalization errors and I was on 95 and then I missed a question and it took me down to 80!!!!!!!!!! You better fix that!

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The IXL Team March 24, 2016 at 9:33 am

Hi Aaron, congratulations for reaching the Challenge Zone! In order to master a skill and get a SmartScore of 100, you have to consistently answer a certain number of questions correctly. We know this can be a challenge, hence the name. When you answer a question wrong, the SmartScore drops to give you more time to practice, so that with hard work, you’ll be able to earn a 100.

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Alex April 4, 2016 at 7:27 am

I honestly think that the games last too long. It usually takes me 1/2 an hour to finish one. I think it’s kinda dumb how 1 correct question will bring you up by 2 and incorrect brings you down by 15. It is supposed to be challenging, not insane.

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The IXL Team April 4, 2016 at 11:01 am

Hi Alex, thanks for your feedback! Different students work at different paces, so the length of time it takes to complete a skill can vary widely. The SmartScore increases rapidly in the beginning and does not decrease much as you become familiar with the material. Once you’ve proved that you can handle the problem type, the questions get progressively harder. In order to pass the final stage, you must consistently answer a certain number of questions correctly. The SmartScore drops at this stage to give you more time to practice and truly master the material.

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swag April 8, 2016 at 9:47 am

You guys need to fix the 6th grade math!

ps. lol

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The IXL Team April 8, 2016 at 10:51 am

Hi there, are you looking for more skills to practice or more difficult skills? If so, we recommend trying some in 7th grade!

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Funbun April 19, 2016 at 6:29 pm

Hey! I’ve been working on Ixl for quiet a while and I always hate it when I get a question wrong. And It usually makes me Hate math more You know? So maybe if you guys could make it more interesting or when I get a question wrong only take away like 1 point or something.

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The IXL Team April 20, 2016 at 10:20 am

Hi there, thanks for your feedback! While we know it can be frustrating to make a mistake, we hope students will take the opportunity to grow and develop their math skills when they get a question wrong.

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Aaron Madrigal April 20, 2016 at 11:23 am

Sessions are too long!!!!!!!!!!!!1 MAKE THEM SHORTER PLEASE!!!!!!!!!!
very frustrating. I had a 80 and I missed a question and I went down to a 60 very fustrating!!!

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The IXL Team April 20, 2016 at 3:00 pm

Hi Aaron, we’re sorry you’re feeling frustrated. Our sessions actually don’t have a set length. Because our skills are adaptive, the amount of questions you need to answer to master a skill depends on how many you answer correctly or incorrectly. Our skills also don’t have to be completed in one sitting, so you can take a break and come back later, and your progress will be saved.

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Andrewbae344 April 24, 2016 at 2:22 pm

I have to finish every fourth grade skill by June, so can you just keep scores the same, it might still give more time.

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The IXL Team April 25, 2016 at 10:56 am

Hi Andrew, we don’t adjust scores for skills you’re not currently practicing. For unmastered skills, the next time you practice you’ll pick up right where you left off. Mastered skills will remain at a 100 unless you decide to go and practice them again!

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Damien April 27, 2016 at 9:39 am

Ixl is a good source but when i comes to the problems its a bit to hard and could be more clear.Example if it said Mary lamb had a little and said to put it in order obviously we know how to put it in order but they might change it up a little.So im just saying IXL could use a little bit of more improvements.If it doesnt then who would want to use ixl.;)

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The IXL Team April 27, 2016 at 4:12 pm

Hi Damien, thanks for your feedback! For many of our skills, we do accept some answer variations. However, we always provide detailed directions on what format to submit an answer in, so we encourage you to read and follow the directions carefully.

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liliana henley April 28, 2016 at 7:58 am

i think ixl can be boring but its perfect for learning ! But i hate that it takes so long to get a prize on your game board . It could be way better

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The IXL Team April 28, 2016 at 9:54 am

Hi Liliana, thanks for your feedback! We’ll pass it along to our development team. (And stay tuned, because we’ll be adding language arts awards soon!)

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Andrewbae344 April 30, 2016 at 5:40 pm

Once I Accidentally submitted a incorrect answer when i was trying to correct one.My score went form 97 to 83. What if someone accidentally submits? That’s why I don’t feel it’s fair that you drop the score when we get the answer to a question wrong. IXL doesn’t feel like play to me.

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The IXL Team May 2, 2016 at 10:03 am

Hi Andrew, thanks for sharing your feedback! We encourage students to carefully review their answers before they submit. If you miss an answer you’ll be able to raise your score again when you answer the next questions correctly.

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Andrewbae344 May 16, 2016 at 5:19 pm

Why did my elapsed time suddenly stop?

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The IXL Team May 17, 2016 at 10:07 am

Hi Andrew, after 5 minutes of inactivity, the elapsed time will pause. It will resume as soon as you start working again.

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qwerty June 21, 2016 at 5:25 pm

its a pretty good site if you want to practice some skills. sometimes gets frustrating when it drops 10% of your smartscore when you get one wrong. its good that it makes you do more problems if you are showing some difficulties, but I think it should be a set number of problems and at the end of the session give a video on how to do the skill if the person got multiple problems wrong or something. once I spent 3 hours on the same skill I was literally crying

the little awards you get are really creative and a great idea~

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qwerty June 21, 2016 at 5:29 pm

Also, are the skills for each grade based on California common core standards?

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The IXL Team June 22, 2016 at 10:30 am

Hi there, thanks for your feedback on IXL! We’re glad to hear you enjoy the awards. We provide unlimited questions in our skills so that you never run out of problems to practice. We’ll let our development team know you’d be interested in video tutorials.

Our skills are aligned to all state and Common Core standards, including California’s. You can find out more about how we match California’s standards here: https://www.ixl.com/standards/california/math

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Keiki June 23, 2016 at 1:41 pm

I love IXL! It’s such a great way to learn and also teaches you to be careful before submitting answers. Some people think it’s frustrating but you just have to double check before clicking “submit.” I actually enjoy learning from IXL and I spend time practicing skills daily. Thank you so much and have a great summer!

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The IXL Team June 23, 2016 at 3:35 pm

Hi Keiki, thanks for sharing your thoughts on IXL! We’re glad you enjoy it and hope you have a great summer as well.

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